Abinabo, P., Shagari, J. N., Mashi, M. S. and Yahaya, A. (2026) “Service Quality and Customer Retention of Deposit Money Banks in North-Western Nigeria”, Aktual: Jurnal Pengabdian Kepada Masyarakat , 4(2), pp. 59–75. doi: 10.58723/aktual.v4i2.568.