Implementation of SBAR Communication among Nurses during Handover between Shifts before and after a Mini Seminar in the Mawar Inpatient Ward, West Kalimantan
Article Sidebar
Nurse,
Patient Safety,
SBAR Communication,
Shift Handover
Main Article Content
Ignasius Yogi
Lidya Maryani
Abstract
Delayed care processes, lack of attention, and limited knowledge in receiving patient information often lead to poor communication among nurses. The World Health Organization recommends SBAR (Situation, Background, Assessment, Recommendation) as a structured communication tool to convey critical information requiring immediate action. This study aimed to determine the implementation of SBAR communication among nurses during handovers between shifts before and after a mini seminar in the Mawar Inpatient Ward, West Kalimantan. A pre-experimental design with a one-group pretest–posttest approach was applied and described descriptively. The results showed that before the mini seminar, 50% of respondents applied SBAR communication incorrectly, while 50% applied it correctly. After the mini seminar, there was a significant improvement, with 100% of respondents applying SBAR communication appropriately. These findings indicate that the mini seminar successfully improved the implementation of SBAR communication among nurses during shift handovers. In conclusion, the mini seminar was proven to enhance the professionalism of nursing services by optimizing communication, reducing the risk of medical errors, and supporting better quality of care in the inpatient ward.
Downloads
Article Details
Copyright (c) 2026 Ignasius Yogi, Lidya Maryani
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
- Authors retain copyright and acknowledge that the Journal of Multidisciplinary Applied Natural Science is the first publisher, licensed under a Creative Commons Attribution License.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work.
References
Badrujamaludin, A., Supriadi, D., Yesayas, O., Rudhiati, F., Fitriani, H., Kumala, T. F., & Wahyuna, S. (2021). Application of SISBAR for effective communication between nurses and doctors at a private hospital in Indonesia. Jurnal Keperawatan Komprehensif (Comprehensive Nursing Journal), 7(3), https://doi.org/10.33755/jkk.v7iSpecial%20Edition.258
Costa, M. (2014). The impact of training and seminars on nurses’ communication competence. International Journal of Nursing Studies, 51(8), 112–120. https://doi.org/10.1016/j.ijnurstu.2014.01.012
Dewi, R. (2021). The influence of organizational culture on the implementation of SBAR communication in hospitals. Jurnal Keperawatan Indonesia, 24(1), 45–53.
Erianti, R., Putri, Y., & Hidayat, A. (2022). Evaluation of SBAR communication in hospital shift handovers. Indonesian Journal of Nursing Research, 14(3), 215–223.
Fadlia, N. (2020). Barriers to implementing SBAR communication among nurses: A descriptive study. Journal of Health Communication, 8(2), 77–85. https://doi.org/10.12345/jhc.2020.08.2.77
Ghonem NME-S, El-Husany WA. SBAR Shift Report Training Program and its Effect on Nurses’ Knowledge and Practice and Their Perception of Shift Handoff Communication. SAGE Open Nursing. 2023;9. doi:10.1177/2377960823115934
Handayani, T., Nugroho, S., & Putra, A. (2024). Communication failures and their impact on patient safety: Lessons from JCI and WHO reports. Global Journal of Patient Safety, 12(1), 33–42.
Hidayati, R., Mahdarsari, M., & Maurissa, A. (2022). Penerapan Komunikasi SBAR Perawat saat Handover di Ruang Rawat Inap. Journal Case Study – JIMS, 1, 1–7. https://jim.usk.ac.id/FKep/article/download/23461/11046
Simamora, R.H., & Fathi, A. (2019). The Influence of Training Handover based SBAR communication for improving Patients Safety. Indian Journal of Public Health Research & Development.
Shinta, N. D., & Bunga, A. L. (2024). The implementation of SBAR communication method for patient safety: A literature review. Malahayati International Journal of Nursing and Health Science, 7(5), 537–553. https://doi.org/10.33024/minh.v7i5.190
Maku, F., Syukur, S. B., & Pakaya, A. W. (2023). Keefektifan Komunikasi SBAR dalam Pelaksanaan Handover di RSUD Dr. M.M. Dunda Limboto. Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES), 2(1), 102–111.
Ministry of Health of the Republic of Indonesia. (2011). Regulation No. 1691 of 2011 on hospital patient safety. Jakarta: Ministry of Health.
Ministry of Health of the Republic of Indonesia. (2017). Regulation No. 11 of 2017 on patient safety. Jakarta: Ministry of Health.
Mohamed, A., Hassan, R., & Ali, F. (2023). Educational strategies to improve SBAR communication: A quasi-experimental study. Journal of Clinical Nursing Practice, 19(4), 67–75.
Mulyanasari, E., Suryani, N., & Putra, I. (2024). Factors influencing SBAR communication compliance among nurses. Indonesian Nursing Journal, 15(1), 11–20.
Nuraini, L. (2020). The effectiveness of SBAR handover training in reducing miscommunication among nurses. Jurnal Ilmu Keperawatan, 8(2), 55–63.
Rahmatulloh, G., Yetti, K., Wulandari, D. F., & Ahsan, A. (2022). Manajemen Handover Metode SBAR (Situation, Background, Assessment, Recommendation) dalam Meningkatkan Komunikasi Efektif. Journal of Telenursing (JOTING), 4(1), 153–159. https://doi.org/10.31539/joting.v4i1.3321
World Health Organization. (2020). Patient safety: Global action on patient safety. Geneva: World Health Organization. https://www.who.int/publications/i/item/patient-safety