Development of E-Modules for Employee Training based on Interactive Media Performance Management Materials at PT. DMA

Main Article Content

Keywords: e-modules, employee training, interactive media, performance management

Abstract

This research aims to develop an interactive media-based training e-module to enhance employee performance management at PT. DMA is a company operating in the oil palm plantation industry. The primary challenge lies in the competency gaps among supervisors and managerial staff, negatively impacting leadership, innovation, and productivity. Traditional training methods have proven ineffective in addressing these issues. Therefore, this study proposes the use of interactive media-based e-modules to offer a more adaptive, participatory, and technology-driven learning experience. The research adopts the Research and Development (R&D) method using the ADDIE model (Analysis, Design, Development, Implementation, Evaluation). The developed e-module underwent expert validation and was rated highly: media experts (92%), instructional design experts (91%), material experts (87%), teacher users (92%), small group testing (87%), and large group testing (86%). These findings indicate that the e-module is feasible for employee training activities at PT. DMA. Effectiveness was further supported by data showing an increase in average test scores from 51 (pre-test) to 87 (post-test). The N-Gain test produced a score of 0.7, categorized as “effective.” In conclusion, the use of interactive media-based e-modules in performance management training is effective in improving learning outcomes and has strong potential to support employee development at PT. DMA.

Article Details

References

Arulsamy, A. S., Singh, I., Kumar, M. S., Panchal, J. J., & Bajaj, K. K. (2023). Employee Training and Development Enhancing Employee Performance – A Study. Samdarshi, 16(3), 1–11. Google Scholar

Aslan, A. (2021). Problem- based learning in live online classes: Learning achievement, problem-solving skill, communication skill, and interaction. Computers and Education, 171, 104237. https://doi.org/10.1016/j.compedu.2021.104237

Bonfield, C. A., Salter, M., Longmuir, A., Benson, M., & Adachi, C. (2020). Transformation or evolution?: Education 4.0, teaching and learning in the digital age. Higher Education Pedagogies, 5(1), 223–246. https://doi.org/10.1080/23752696.2020.1816847

Dabić, M., Maley, J. F., Švarc, J., & Poček, J. (2023). Future of digital work: Challenges for sustainable human resources management. Journal of Innovation and Knowledge, 8, 100353. https://doi.org/10.1016/j.jik.2023.100353

Fajar, A. (2023). Strategi Pengembangan Karir Dalam Era Digital: Dampak Teknologi Pada Manajemen Sumber Daya Manusia. Journal Of Social Science Research, 4(3), 11609–11622. https://doi.org/10.31004/innovative.v4i3.11938

Haleem, A., Javaid, M., Qadri, M. A., & Suman, R. (2022). Understanding the role of digital technologies in education: A review. Sustainable Operations and Computers, 3, 275–285. https://doi.org/10.1016/j.susoc.2022.05.004

Idayanti, E., Dewa Agung Ayu, I., & Saroyini, P. (2020). The Effects of Communication, Competency and Workload On Employee Performance in Hotel Puri Saron, Seminyak, Kuta, Bali. American Journal of Humanities and Social Sciences Research, 4(6), 29–37. Google Scholar

Kurdi, B. Al, Alshurideh, M., & Alnaser, A. (2020). The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning. Management Science Letters, 10(15), 3561–3570. https://doi.org/10.5267/j.msl.2020.6.038

Lepistö, K., Saunila, M., & Ukko, J. (2024). Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management: combining traditional and new views. Benchmarking, 31(1), 75–97. https://doi.org/10.1108/BIJ-12-2021-0749

Masdul, M. R., Firmansyah, E., Kuliawati, K., & Wekke, I. S. (2024). Transformation of Islamic Religious Education Through The Use of E- Learning and Interactive Technology. Αγαη, 15(1), 37–48. https://doi.org/10.14293/PR2199.000627.v1

Nikmah, W., Mukarromah, A., Widyansyah, D., & Anshori, M. I. (2023). Penggunaan Teknologi dalam Pengembangan SDM. Mutiara : Jurnal Penelitian Dan Karya Ilmiah, 1(5), 366–386. https://doi.org/10.59059/mutiara.v1i4.511

Risman, R. (2024). Strategi Pelatihan Karyawan untuk Meningkatkan Kinerja Organisasi: Peran Teknologi dan Adaptasi Program di Berbagai Sektor. Paradoks : Jurnal Ilmu Ekonomi, 7(1), 56–68. https://doi.org/10.57178/paradoks.v7i1.946

Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14

Septiadi, M. A., & Ramdani, Z. (2024). Competency-Based Human Resources (HR) Development in the Digital Era. Journal of Current Social and Political Issues, 2(2), 113–124. https://doi.org/10.15575/jcspi.v2i2.827

Zaneldin, E., Ahmed, W., & El-Ariss, B. (2019). Video-based e-learning for an undergraduate engineering course. E-Learning and Digital Media, 16(6), 475–496. https://doi.org/10.1177/2042753019870938